Amagicsoft Refund Policy

If you request a refund, we will promptly reimburse you for the full purchase price in the original currency. This service is entirely free of any fees. To initiate a refund, please contact our support team at [email protected]. We strive to respond within 24 hours to ensure your issue is resolved quickly and smoothly.

Generally, customers are eligible for a refund, except in the following circumstances:

1. The refund request is made more than 30 days after the purchase date.

2. The refund request is based on non-technical reasons.

3. The purchased product has been successfully used by the customer.

4. The product was not purchased directly from Amagicsoft; in such cases, the refund policy of the respective reseller applies.

5. The customer has purchased a similar product from another provider and wishes to return our product for this reason.

6. The refund request is due to product failures unrelated to the product itself.

7. The purchase was unauthorized.

8. Technical difficulties can be resolved by our support team.

9. The customer prefers a product swap instead of a refund.

10. The customer requests a price adjustment refund more than 7 days after the purchase date.

Please note that once a refund is issued, the corresponding license will be deactivated.

For the Download Version: Kindly uninstall the software and remove it from your computer.

Thank you for your understanding and support!